Privacy Policy

1. Overview

This Privacy Policy explains how Crown Stay Casino Hotel ("Crown Stay," "we," "us") collects, uses and protects information when you visit crownstay.online, book a room, or use amenities at our casino hotel on Paradise Cove.

2. Information we collect

When you book a stay, join Crown Circle, or contact us, Crown Stay Casino Hotel may collect: your name, contact details, payment information, government ID for check-in, and preferences related to your stay or casino play.

We also collect standard technical information automatically, such as browser type, device information, and pages visited on crownstay.online.

3. How we use information

We use guest information to process reservations, operate the casino floor and loyalty program, personalize offers, comply with gaming regulations, and improve our website and property.

4. Sharing of information

Crown Stay Casino Hotel does not sell guest information. We may share data with payment processors, regulatory authorities as required by gaming law, and service providers who help operate our reservations and loyalty systems, under confidentiality obligations.

5. Surveillance & casino floor

As required by state gaming regulations, the casino floor at Crown Stay Casino Hotel is monitored by surveillance cameras. Footage is retained according to regulatory requirements and used for security and compliance purposes.

6. Your choices

You may opt out of marketing emails at any time using the unsubscribe link, or by contacting [email protected]. You may also request access to or deletion of your personal information, subject to legal retention requirements for gaming and hotel records.

7. Contact

Questions about this policy can be directed to [email protected] or by mail to 1847 Emberlight Boulevard, Paradise Cove, NV 88910.